Privacy Policy

Legal

Privacy Policy

Devs Detailing LLC — Last updated July 2025

At Devs Detailing LLC, your privacy matters. This policy explains what personal information we collect, why we collect it, how we protect it, and your rights regarding that information.

1. Information We Collect

When you book a service or request a quote, we collect your name, email address, phone number, service address, and vehicle information. We may also collect photos of your vehicle that you upload during the booking process. If you voluntarily opt in to SMS communications, we collect your mobile phone number and record your consent. We collect this information solely to provide our detailing services.

2. How We Use Your Information

We use your information to schedule and perform detailing services, send booking confirmations and reminders, process payments, and communicate with you about your appointment. We do not sell or share your personal information with third parties for marketing purposes. Mobile opt-in data and SMS consent information are never sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

3. SMS and Mobile Information

Devs Detailing LLC uses mobile numbers and SMS consent information only to provide appointment confirmations, appointment reminders, arrival updates, rescheduling notices, cancellation notices, and customer-service communications related to requested services.

Message frequency varies based on booking activity and appointment changes, typically between 1 and 5 messages per appointment. Message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared, sold, rented, or transferred to any third parties or affiliates for marketing or promotional purposes.

Customers may reply STOP at any time to stop receiving messages. Customers may reply HELP for assistance or contact Devs Detailing LLC at (940) 882-7866.

SMS consent is voluntary and is not a condition of purchasing any service.

4. Payment Information

Payment card information is processed securely through Stripe, a PCI-DSS compliant payment processor. Devs Detailing LLC does not store your full card number, CVV, or expiration date on our systems.

5. Photos and Vehicle Images

Photos you upload are used for documentation of vehicle condition and quality assurance. With your permission, before-and-after photos may be used in our portfolio or social media. You may request removal of your images at any time by contacting us.

6. How We Protect Your Information

We use industry-standard security practices including encrypted data transmission (HTTPS), access controls, and secure third-party processors to protect your personal information. Only authorized personnel have access to customer data, and access is limited to what is necessary to perform our services.

7. Cookies and Analytics

Our website uses session cookies and anonymous analytics to understand how visitors use our site and improve our booking experience. Analytics data does not include personally identifiable information. We do not use third-party advertising trackers.

8. Data Retention

We retain your booking and contact information for up to 3 years for business records and warranty purposes. SMS consent records are retained as required by applicable telecommunications regulations. You may request deletion of your data at any time by contacting us.

9. Your Rights

You have the right to access, correct, or delete your personal information at any time. To request access to the data we hold about you, to correct inaccurate information, or to request deletion of your data, contact us at info@devsdetailingllc.com or call (940) 882-7866. We will respond to your request within 30 days.

10. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes by updating the date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

Devs Detailing LLC

Questions? Contact us at info@devsdetailingllc.com or call (940) 882-7866

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